Administrative Team

We strive to be leaders in our profession and achieve success for our patients, our clients, and our team by pursuing excellence in veterinary medicine and customer service.

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Meet the Team

Our Administrators

Laura

Practice Manager

Laura started working at our Listowel location in August 1999. Her natural warmth, compassion, and organizational skills were readily apparent, and so we seized the opportunity to have her join our team. Laura has enjoyed working in many areas of the practice over the years and now is Heartland’s Practice Manager. Laura lives on a farm with her husband Scott and their three boys Benn, Sawyer, and Maison. The furry portion of their family includes a dog and three cats. When her active boys allow her a spare moment, Laura enjoys listening to music, reading, and spending time with family and friends.

Alexis
Dairy Comp/Administration

Alexis graduated from the Veterinary Office Administration Program at the University of Guelph Ridgetown Campus in May 2014. She joined our team in January 2015, where she works both in administration and dairy farm data entry. Alexis has been working around her grandparent’ farm with beef cows and horses for her entire life. In her spare time, she enjoys riding horses and working on the farm. She is excited to be a part of the Heartland Team!

Angie
Accounts Receivable

Angie has worked at our Listowel location since April 1991. Her position has evolved through animal care, reception, accounting, and administration. Her abilities and experience are so diverse that we have truly benefited in all areas of the hospital. Angie lives on a farm with her husband Paul and two children, Derek and Stephanie. She also has a beautiful and devoted Doberman named Star. Angie enjoys bowling, baseball, camping, and keeping busy with her family.

Julie
Administration/Ordering

Julie joined our Heartland Administration Team in August 2008. Her genuine compassion for animals and her calm, friendly demeanor made her an obvious choice for our team! She grew up on a dairy farm outside of Wingham and currently resides outside of Walton on a cash crop, beef, and sheep farm with her husband Matt, their two busy boys, Connor and Brayden, and kitty, Gracie. Julie keeps busy with her family as well as finding time to play baseball and broomball.

Kailey
Accounts Receivable/Administration

Kailey graduated from the Office Administration program at Fanshawe College in 2019 and joined the Heartland team shortly. Kailey originally started in a Client Care Representative position and has since moved into an Administrative role. Kailey was born and raised on a farm outside of Listowel where she developed her love and passion for animals of all kinds. She currently lives in Listowel with her family and her four-legged companions; Jaxie, Maisy, and Cooper. She loves to spend her spare time outdoors and spending time with friends and family.

Linda
Bookkeeper

Linda recently joined our Heartland team as Bookkeeper in March 2020 and brings with her a wealth of accounting knowledge from both the corporate and small business sectors. A passion for all animals, especially Percheron horses, german shepherd dogs, and cats of all varieties, drew her to the veterinary world. She grew up on the outskirts of a small town in Ontario, moved to Toronto when her son was young, and is pleased now to call Listowel home. In her leisure time she likes to spend time with her son James and his wife Wendy who live in Aurora. Her other passions include arts and crafts, working with horses, reading, and research.